Generated by All in One SEO v5.0.1.1, this is an llms.txt file, used by LLMs to index the site. # ChrisMetcalfe Design thinking & UX design ## Sitemaps - [XML Sitemap](https://chrism.co.za/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Blog](https://chrism.co.za/blog/) - There are things that I want to talk about but often cant, these are the UX related things that happen to me. - [When ratings fail: Uber](https://chrism.co.za/when-ratings-fail-uber/) - We use ratings to measure experience, but often they are misleading - [Skeuomorphism is alive and well](https://chrism.co.za/skeuomorphism-is-alive-well/) - Skeuomorphism is alive it's just in a slightly different form with Google Material design - [The two delights](https://chrism.co.za/the-two-delights/) - There are two main versions of delight. One is fluffy, the other is logical - [Analog testing lab is still the way to go](https://chrism.co.za/analog-testing-lab-is-still-the-way-to-go/) - Streaming usability tests still has its issues - [The reality of contextual research](https://chrism.co.za/the-reality-of-contextual-research/) - Customer interviews are vital for the UX process, but the reality is they are not a silver bullet - ["When you do things right, people won't be sure you've done anything at all" - Futurama](https://chrism.co.za/when-you-do-things-right/) - If done properly, great customer experience disappears into background - [App reviews: Google Play and the Apple App store](https://chrism.co.za/app-reviews-google-play-and-the-apple-app-store/) - How the play store is getting better reviews because of its UX - [F.lux: The little app that makes night reading easier](https://chrism.co.za/f-lux-the-little-app-that-makes-night-reading-easier/) - Makes reading at night a pleasure - [Mmm, I do like hamburgers... with a side of off screen canvas](https://chrism.co.za/mmm-i-do-like-hamburgers-with-a-side-of-off-screen-canvas/) - The need for a Hamburger Icon is debatable, but personally I think it's here to stay - [Full screen popups](https://chrism.co.za/full-screen-popup-adverts/) - How to kill a good experience in a second - [The future of the hamburger icon?](https://chrism.co.za/the-future-of-the-hamburger-icon/) - As society changes, they get used to different UX elements. The hamburger icon is being learnt and adopted. - [Quantum Paper: Google's new universal design language](https://chrism.co.za/quantum-paper/) - Now called Material design, Google’s new universal design language - [Triposo: A great travel app](https://chrism.co.za/triposo-great-travel-app/) - We used Triposo when we traveled around France and Italy and it was a great experience - [House hunting can be less scary](https://chrism.co.za/buying-a-house-is-scary/) - Using technology to help find the right home - [The Circle. A book I like and dislike at the same time](https://chrism.co.za/circle-book-like-dislike-time/) - The dystopian future where the large corporations run the world. Terribly written, but also a page turner. - [Photos make all the difference](https://chrism.co.za/photos-make-difference/) - Adding images changes the user experience and content comprehension massively - [UX, UI, IxD, UCD... This stuff has too many acronyms](https://chrism.co.za/ux-ui-ixd-ucd-this-stuff-has-too-many-acronyms/) - Know the difference between UX, UI, IxD, SD, and UCD - [Flux and iOS8](https://chrism.co.za/flux-ios8/) - Even after having a jailbroken iPad for the last year or so, I could not help the draw of iOS8. I did not use that many jailbroken apps and there were a few bugs that I would have loved fixed, so I figured going back to standard iOS couldn't be that bad. Unfortunately I forgot - [Google UX Masterclass 2014](https://chrism.co.za/google-ux-masterclass-2014/) - We spoke at the Google UX Master Class about our latest Google research project - [FNB and the broken back button](https://chrism.co.za/fnb-broken-back-button/) - Habit is a massive behaviour motivator, and the back button is the most used button on the internet. - [Flow is growing up.](https://chrism.co.za/flow-is-growing-up/) - Deloitte Digital has bought Flow interactive. We will be joining the consulting team next year - [Improv and design thinking](https://chrism.co.za/improv-design-thinking/) - Using tools from other disciplines makes design easter. Using improv to teach design thinking - [Stuck in my head: Design like you're right. Listen like you're wrong](https://chrism.co.za/design-like-youre-right-listen-like-youre-wrong/) - Thinking critically means we need to listen critically, but one requires a little bit of arrogance, the other, a lot of empathy. - [Lead with action](https://chrism.co.za/lead-with-action/) - the third improv and design crossover. This time the lesson is how we lead with action - [Social behavior change lacking with new public transport proposal](https://chrism.co.za/social-behavior-change-lacking-with-new-public-transport-proposal/) - Cape Town government wants to look like its involving people in the design processes, but miss some vital parts - [Help writing emails with public data aggregators](https://chrism.co.za/help-writing-emails-with-public-data-aggregators/) - Other than speed and dependability, one of the most useful things that I said goodbye to when I moved to an Exchange email address was Rapportive. Google apps and everything that goes with it is just not corporate way. Repportive as a great little extension to gmail that scans Linkedin, Twitter and public Facebook pages ## Pages - [Chris Metcalfe](https://chrism.co.za/) - I am a Director and UX researcher at How Might We. - [Contact](https://chrism.co.za/contact/) - Chris now works at How Might We as a UX designer. - [About me](https://chrism.co.za/about/) - Everything I that I have done up till now has to do with customer experience. Magic, events management, sound engineering and finally UX design. - [Pages](https://chrism.co.za/pages/) ## Portfolio - [Unvest Capital](https://chrism.co.za/portfolio/unvest-capital/) - Brief: Co-working paradigm piverate innovate affordances user centered design personas pair programming Steve Jobs iterate earned media. Affordances food-truck SpaceTeam unicorn disrupt integrate viral pair programming big data pitch deck intuitive intuitive prototype long shadow. Client: Nike Active Project Link: http://projectsite.io/ - [Get Lost In Thailand](https://chrism.co.za/portfolio/get-lost-in-thailand/) - [M&D Stairs Company](https://chrism.co.za/portfolio/md-stairs-company/) - [Blossom Naturals](https://chrism.co.za/portfolio/blossom-naturals/) - [Nike Active](https://chrism.co.za/portfolio/nike-active-2/) - [Nuaca](https://chrism.co.za/portfolio/nuaca/) ## Careers - [Graphic Designer (Junior)](https://chrism.co.za/careers/graphic-designer-junior/) - We need an experienced full-stack problem solver Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores - [Design Internship](https://chrism.co.za/careers/design-internship/) - We need an experienced full-stack problem solver Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores - [Senior Interface Designer](https://chrism.co.za/careers/senior-interface-designer/) - We need an experienced full-stack problem solver Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores - [Art Director](https://chrism.co.za/careers/art-director/) - We need an experienced full-stack problem solver Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores - [Front-end Designer](https://chrism.co.za/careers/front-end-designer/) - We need an experienced full-stack problem solver Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo. Nemo enim ipsam voluptatem quia voluptas sit aspernatur aut odit aut fugit, sed quia consequuntur magni dolores ## Categories - [AppStores](https://chrism.co.za/category/appstores/) - [UX](https://chrism.co.za/category/ux/) - [Apps](https://chrism.co.za/category/apps/) - [UX Patterns](https://chrism.co.za/category/ux-patterns/) - [Book](https://chrism.co.za/category/book/) - [BehavoirChange](https://chrism.co.za/category/behavoirchange/) - [Ethno](https://chrism.co.za/category/ethno/) - [Usability Tests](https://chrism.co.za/category/usability-tests/) ## Tags - [ipad](https://chrism.co.za/tag/ipad/) - [app](https://chrism.co.za/tag/app/) - [flux](https://chrism.co.za/tag/flux/) - [screen](https://chrism.co.za/tag/screen/) - [email](https://chrism.co.za/tag/email/) - [UX](https://chrism.co.za/tag/ux/) ## Portfolio Categories - [Digital Branding](https://chrism.co.za/portfolio_category/digital-branding/) - [Digital Design](https://chrism.co.za/portfolio_category/digital-design/) - [Print Marketing](https://chrism.co.za/portfolio_category/print-marketing/) ## Testimonial Categories - [Large](https://chrism.co.za/testimonial_category/large/)